Free trial & automatic renewal
Paid plans (Pro $47/month, Team $97/month) start with a 14-day free trial. A card is required to start. Unless you cancel before the trial ends, your plan converts to a paid monthly subscription at the listed price and renews automatically every month until you cancel.
Cancelling
You can cancel any time from Billing in your dashboard account menu (the Stripe billing portal) or by emailing contact@abelhq.com. Cancellation takes effect at the end of the current billing period, and you keep access until then. Cancel during the trial and you will not be charged.
Deleting your account does not cancel a subscription by itself — cancel it first, or email us and we will do both.
Refunds
We do not give refunds or credits for partial months or unused time, except:
- where the law requires a refund, or
- where we billed you in error — for example, a duplicate charge or a charge after a confirmed cancellation. These are refunded in full.
To request a refund for a billing error, email contact@abelhq.com within 60 days of the charge with the email address on your account and the date and amount of the charge.
App Store purchases
Subscriptions bought through the Apple App Store are billed and refunded by Apple under Apple’s terms. To request a refund, go to reportaproblem.apple.com. Manage or cancel an App Store subscription in your iPhone’s Settings → your name → Subscriptions.
Payments to businesses
Payments customers make to a business through Abel — deposits, balances, card-on-file charges, tips, and no-show or cancellation charges — are between the customer and that business. The business’s own cancellation policy, shown on its booking page, governs refunds. Abel processes these payments through Stripe on the business’s behalf and is not the seller, so please contact the business about a refund.
Contact
Questions about billing? Email contact@abelhq.com or write to Automize LLC, 3492 Highway 5, Apt 306, Douglasville, GA 30135. See also our Terms of Service.