Support
A real person reads these. Email is the fastest way to reach us.
Email us
contact@abelhq.comInclude your business name and the phone number Abel answers on. If it’s about a specific call, the caller’s number and roughly what time they rang will get you an answer much faster.
Common questions
- My hours, services or pricing changed.
- Update them in your dashboard under Settings — Abel uses them on the next call. You don't need to tell us.
- Abel answered something wrong.
- Email us the caller's number and roughly when they rang. We can pull the call and see what it was working from.
- I want to change or cancel my plan.
- Cancel or change it any time from Billing in your dashboard account menu, or email us and we'll do it for you. Cancelling takes effect at the end of the current billing period, and you keep access until then. Refunds are covered in our Refund Policy.
- A booking landed on the wrong day.
- Tell us the customer's name and the date it should have been. Send it the same day if you can — it's easier to trace.
Deleting your account
Email contact@abelhq.com from the address on your account and ask us to close it. We’ll delete your account and the data tied to it, and confirm once it’s done. What we keep afterwards, and for how long, is covered in the privacy policy.
Not a customer yet?
You can call Abel yourself without signing up, or look at pricing.